FAQ

  • What are your candles made of?

    Our candles are made from 100% natural soy wax (or coconut/apricot/beeswax blend—adjust as needed), lead-free cotton wicks, and premium fragrance oils that are phthalate-free and cruelty-free.

  • Are your candles eco-friendly?

    Yes! We use sustainable ingredients, recyclable packaging, and non-toxic fragrances to ensure an eco-conscious experience from start to finish.

  • Do you offer custom or personalized candles?

    Absolutely! We offer custom labels, scent combinations, and packaging for weddings, corporate gifts, and special events. Contact us through our Custom Orders page to learn more.

  • How should I care for my candle?

    Trim the wick to ¼ inch before lighting.

    Let the wax pool completely to avoid tunneling.

    Never leave a candle burning unattended or near drafts.

    Stop burning when ½ inch of wax remains.

  • What’s your return or exchange policy?

    Due to the handmade nature of our products, we don’t accept returns once a candle has been used. However, if your item arrives damaged or defective, please contact us within 7 days of delivery for a replacement or refund.

  • Are your candles safe for pets?

    Our candles are made with non-toxic ingredients, but we still recommend burning in a well-ventilated area and keeping all candles away from pets and children.